• Evidence of any management meetings within the previous 12 months. This can be copies of minutes of the meeting(s) held to include a review of your transport operation. FORS does not require to see the full minutes, only what is relevant to the FORS accreditation

Documented

• Evidence of Drivers’ hours records (for all vehicle types)
• Evidence of Working Time Directive Hours (for all vehicle types)
• How long nil defect reports are kept for (for all vehicle types) – this must be evidence of your nil defect reports for the required period of time
• How long vehicle records are kept for (for all vehicle types) – this must be evidence of your PMI reports, vehicle servicing, service book stamps, maintenance reports for the required period of time

Documented

• Evidence of the relevant manager competency, such as a CPC management qualification, or the relevant mandatory FORS Professional or FORS Approved management training for the appointed person

Documented

• Job roles and responsibilities for drivers and all roles involved in the transport operation
• Organisation chart showing links between directors/operational staff and drivers – this shall include naming the champions, H&S rep, specialist operations (if applicable), number of drivers and number of managers involved in the transport operation
• A copy of your recruitment and selection procedure – this shall include driver assessments where relevant

Verbal

• Evidence of pre-employment checks, including fitness to drive and eligibility to work, qualifications and licensing

Documented

• A copy of your Drivers’ Handbook and supporting documents. If this is a third-party document, for example RHA/FTA/MQP handbook, this can be evidenced at the time of audit.
• Evidence of confirmation of receipt of the Drivers’ Handbook from all drivers
• Evidence of communication to all drivers and transport related staff, for all the required policies, procedures and risk assessments

Verbal

• Evidence of written driver declaration acknowledging their responsibilities

Documented

• The vehicle fleet list

Documented

• A procedure on regulatory licencing relevant to the operation
• Evidence of how the organisation has reviewed and notified the relevant bodies for all licences and permits held or required by the company – this could be the minutes of your management meetings

Verbal

• A copy of your Operator Licence including any conditions and undertakings (where applicable)
• A copy of all of your regulatory licences including (where applicable) waste carriers’ licence, section19 or 22 permits, city and environmental permits such as Direct Vision permit (not-for-profit passenger transport) or private hire licence (where applicable)
• Evidence of your organisation’s name as listed at Companies House (where applicable)
• Evidence of the directors listed at Companies House (where applicable) – this could be a screenshot of the Companies House page listing your organisations directors
• Evidence of satisfaction of any additional undertakings such as a requirement to undertake a transport manager refresher course, a requirement to employee a new transport manager or any additional undertakings applied (where applicable)

• A copy of your policy and procedures
• Completed health and safety risk assessments and evidence of communication to your drivers and transport related staff. There are seven mandatory H&S risk assessments and one additional (Coupling and towing) if applicable to your operation
• Completed operational and driving for work risk assessments or method statements, and evidence of communication to your drivers and transport related staff. There are seven mandatory operational and driving for work risk assessments and one additional (Specialist operations) if applicable to your operation
• Evidence of your near-miss reporting system – this could be a spreadsheet or a screenshot of an online reporting system
• Evidence of where your health and safety policy is displayed in the workplace – this could be a photo

Verbal

• A copy of your policy and procedures
• Evidence of your policy regarding grievances from members of staff
• Evidence of communication of the policy to drivers and transport related staff

Verbal

• Evidence of any legal action against the company
• Evidence of the complaints recording and investigation system, this may be a spreadsheet or other system used
• Evidence of complaint resolution, trend analysis and improvement actions taken

Documented

• A copy of your policy and procedures
• Evidence of communication of the policy to drivers and transport related staff

Verbal

• Evidence of the system in place to record investigate and monitor all transport related breaches and offences
• Evidence of infringements including the control measures implemented and corrective action taken place
• Evidence any notices or outcomes of Public Inquiries (*)

Documented

• Evidence of keeping up-to-date with industry developments – this could be FORS bulletins, subscriptions to DVSA Moving On blog, scheme bulletins such as LoCITY and CLOCS, membership to a professional body or relevant trade association
• Evidence of how relevant industry changes are communicated to drivers and transport related staff – this could be via staff notice boards, driver briefings or any other way that will show how you are communicating to drivers

Documented

• A copy of your policy and procedures
• Evidence showing that the policy has been communicated to your drivers

Verbal

• Vehicle documents such as PMI’s, Tachograph Calibrations, first use inspections, MOT’s VED, LOLER Certificates – vehicle documents will need to be shown at the time of the audit video call
• A copy of the maintenance agreement with your provider or if the maintenance is undertaken in-house, a declaration that the facilities and staff competence are adequate for the size of the operation
• A copy of the organisation’s inspection and maintenance plan for all vehicles, trailers and specialist equipment in scope of your accreditation. This shall include a minimum of 15 months’ history and 6 months forecast for all inspection and maintenance tasks

Documented

• A copy of the walkaround check procedure
• Confirmation that all drivers have been made aware of their legal responsibility to carry our out walkaround check and defect reporting
• Vehicle, trailer and specialist equipment walkaround checks and defect rectification evidence, these documents will need to be shown at the time of the audit video call

Verbal

• Evidence of training carried out if drivers are expected to carry out minor repairs
• Evidence that the walkaround check covers the serviceability and fitment of vehicle safety equipment

Documented

• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for vehicle insurance documents covering all vehicle types and drivers in your fleet
• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for Employers’ liability
• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for Public liability
• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for Goods in transit
• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for Professional indemnity
• Evidence of valid insurance that includes the policy number, the indemnity amount, expiry date and the insurer for Any other type of insurance that is required by the business to operate

Documented

• A copy of your procedure

Verbal

• Evidence of your planner or register that includes vehicle tax requirements, vehicle tax expiry dates, vehicle tax payments, and vehicle tax exemptions
• Evidence of any SORN vehicles

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers
• Evidence of relevant in-cab height markers (where applicable) Evidence is required of the systems used to ensure vehicles are not overloaded (both weight and dimensions)

Verbal

• Evidence that training has been provided to drivers regarding safe loading and load restraint

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers

Verbal

• Evidence that training has been provided to drivers regarding safe stowage of luggage, maximum passenger carrying capacity, and the location and restraint of any accessibility equipment
• Evidence of relevant in-cab height markers (where applicable)

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers

Verbal

• Evidence that training has been provided to drivers regarding cargo loading safety and cargo weight distribution
• Evidence of relevant in-cab height markers if the vehicle or trailer height exceeds 9 feet 10 inches

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers

Verbal

• Evidence that training has been provided to drivers regarding safe and secure loading

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all riders

Verbal

• Evidence that training has been provided to drivers regarding safe and secure loading

Documented

• Evidence of the vulnerable road user safety equipment fitted to all vehicles.

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers

Verbal

• Evidence of a formal written contract with your tyre fitting service or other supporting documentation (tyre invoices or proof of an account) OR a declaration regarding staff competence and facilities
• Evidence that your tyre recycling and disposal is in accordance with local waste regulations – this could be a waste carriers licence of your tyre disposal company

Documented

• A copy of your procedures

Verbal

• Evidence of driving licence checks for all of your drivers, demonstrating that the checks have been carried out at least every 6 months since your last Bronze audit (as per M2) – this could be screenshots of the third party system capturing the checks completed, or documents downloaded from the DVLA licence check service
• Evidence of a procedure and signed annual declaration that your drivers are required to report licence endorsements and infringements to the responsible person whether occurred on or off duty
• Evidence that checks are carried out on digital tachograph driver cards and driver qualification cards (where applicable)

Documented

• A copy of your policy
• Evidence that all drivers have access to and read and understood the company policy on driving standards

Verbal

• Evidence that all drivers have access to and read and understood the current version of The Highway Code
• Evidence that all drivers have access to read and understood the official road user guide or code of practice for all non-UK based operations (where applicable)

Documented

• Evidence that all drivers have completed the required training (see Annex 1 of the FORS Standard for details of the mandatory training for the drivers). This can be copies of certificates or a screenshot or export from the FORS Professional Training Register into a CSV file
• Evidence that all appointed managers with direct accountability for the fleet have completed the required training (see Annex 2 of the FORS Standard for details of the mandatory training required). This can be copies of certificates or a screenshot of the FORS Professional Training Register, or using the FORS Training dashboard (please check the relevant guidance to ensure your records are correct, otherwise you may fail the requirement)
• A copy of your Professional Development Plan (PDP) to demonstrate the training planned ahead for your drivers AND other staff involved in the fleet operation

Documented

• A copy of your policy and procedure
• Evidence that the policy and procedure has been communicated to all drivers

Verbal

• A copy of your policy and procedures
• Evidence that the policy and procedures have been communicated to all drivers

Verbal

• Evidence of eyesight checks for all of your drivers, demonstrating that the checks have been carried out at least every 6 months since your last Bronze audit (as per M2)
• Evidence of any eyesight checks undertaken following a blameworthy road traffic collision (where applicable)
• Evidence of remedial action taken following a failed eyesight check (where applicable)
• Evidence that all drivers have completed a driver health and fitness declaration

Documented

• A copy of your policy and procedures
• Evidence that the policy and procedures have been communicated to all drivers

 Verbal

• Evidence a selection of drivers’ hours records for the last 12 months – this includes LCV and car drivers
• Evidence a selection of working time directive hours records for the last 24 months
• Evidence a selection of driver infringements (where applicable)
• Evidence of missing mileage investigations (where applicable)

Documented

• A copy of your procedures
• Supporting documentation evidencing the systems you utilise for route management (where applicable)
• Evidence of any training conducted regarding routes and any evidence that route briefings are taking place (where applicable)

Verbal

• A copy of your policy – with the named Fuel and emission champion – and procedures
• Evidence that the policy and procedures have been communicated to all drivers

Verbal

• Evidence how you monitor, record and manage fuel, emission data and air quality control – this shall be by vehicle and fuel type and include AdBlue (where applicable)

Documented

• A copy of your policy – with the named Road traffic champion -, and procedures
• Evidence that the policy and procedures have been communicated to all drivers

 Verbal

• Evidence how you monitor, record and manage incidents and near misses
• Evidence any wellbeing and competency checks carried out following an incident or near miss

Documented

• A copy of your policy
• Evidence that the policy has been communicated to all drivers

Verbal

• A copy of your policy and procedures
• Evidence that the policy and procedures have been communicated to all drivers

Verbal

• Evidence of the DGSA’s vocational qualification (where applicable)
• Evidence of waste carrier competence (where applicable)
• Evidence of the Drivers ADR certificates (where applicable)
• Evidence of completed STGO movement orders, and the system used such as ESDAL (where applicable)

Documented

• A copy of your policy and procedures
• Evidence that the policy and procedures have been communicated to all drivers

Verbal

• A copy of your policy – with the named Counter terrorism champion – and procedures
• Evidence that the policy and procedures have been communicated to all drivers

Verbal