BOC identifies FORS as “an absolute business need”

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  • BOC, a Linde plc company, points to its FORS accreditation as supporting new and retained business
  • The company attributes aligning standards and requirements of FORS to positively impacting operational change and process improvements
  • “FORS gives us and our customers peace of mind, so it is an absolute business need”, Clare Yearsley, Business Improvement Manager – Service & Training

BOC, the UK & Ireland’s largest industrial gases business, has highlighted the importance of its ongoing FORS accreditation when it comes to new business opportunities and customer retention.

Since gaining FORS accreditation in 2017, BOC’s commitment to FORS has enabled it to deliver safer, more sustainable, and efficient logistics operations to its customers.

Clare Yearsley, Business Improvement Manager for Service & Training, explains: “We serve a variety of markets, and in all of them it is imperative we demonstrate a commitment to best practice operations. Our customers need to know that we will deliver on our safety and legislative obligations and that we are working hard to reduce our environmental impact. Put simply, FORS gives us and our customers peace of mind, so it is an absolute business need.

“FORS accreditation is increasingly being stipulated in contracts during the tender and re-tender process – and not just in London. BOC’s commitment to FORS and what it stands for strongly supports our sales teams in their interactions with new and prospective customers”.

BOC boasts Bronze level accreditation across its entire fleet of 541 vehicles, as well as having a selection of sites with Silver accreditation at strategic locations.

Maintaining the highest standards of safety, efficiency and environmental performance across its sizeable fleet is a key priority for BOC, and Yearsley believes that FORS accreditation has been instrumental in helping the business to achieve this: “FORS accreditation has helped to influence and inform the company’s internal standards, policies and procedures,” she explained.

“Ultimately, aligning our business with the standards and requirements of FORS enables our teams to identify areas for improvement and shape operational change. We look forward to continuing our relationship with FORS in the future”.